BEFORE YOUR VISIT

We ask that you follow all applicable COVID-19 regulations as outlined in your local ordinance and refrain from visiting if

•  you feel unwell

•  have had symptoms suggestive of COVID-19 within the fortnight prior to the visit

•  have tested positive for COVID-19

•  have had close contact with someone who has tested positive for COVID-19 or

•  if you have been in an area with high levels of infection.

Wherever people are, there is some risk of contracting COVID-19. When you visit the Schloss Derneburg Museum, you are voluntarily taking the risk of becoming infected with COVID-19. 

ADMISSION

• Please note that the number of tickets is limited. We strongly recommend that you purchase your tickets in advance to secure your reservation. 

• Our Senior discount applies to adults aged 65 and over. Please be prepared to provide proof of identification at check in. 

• Our student discount applies to students of all ages with valid identification.

• A groups with more children than adults without prior written agreement is not accepted. A written permission must be signed in advance.

• No hard copies of tickets need to be presented, but please have a digital proof of ticket purchase ready.

• Before entering the exhibition space, visitors will be given an admission wristband at the ticket office.  

• Please have your tickets ready for our staff to see. 

• Parking spaces are limited. Please use the private parking area for museum visitors. 

• Exhibitions may feature sexual depictions or other potentially disturbing images. Please be sure to take this into account when deciding whether to visit. There are no childcare facilities.  

• Cancellations made up to 2 hours before the booked time will be refunded in full. 

• A visit to all accessible areas requires long periods of walking, standing and climbing stairs. 

CLOAKROOM

• Larger bags, backpacks, umbrellas and hiking poles as well as back stretchers for children must be handed over at the cloakroom.

• The carrying of smaller bags into the exhibition rooms is allowed, as long as they are carried in the hand. In case of doubt, the supervisory staff decides.

• No liability is assumed for the wardrobe and the contents of the lockers.

BEHAVIOUR IN THE EXHIBITION ROOMS 

• Sharp or pointed objects, writing instruments, large handbags, strollers, backpacks and other bulky items may not be taken into the exhibition rooms.

• The wearing of garments over the arm is not permitted in the exhibition rooms.

• It is not permitted to touch or enter exhibits. A distance of at least 50 cm from the work of art must be observed. 

• In the event of damage to works of art, the supervisory staff is entitled to record the personal details of the polluter.

• Visitors are liable for all damages caused by them.

• The instructions of the supervisory staff must be followed.

• Guardians are responsible for the appropriate behaviour of children and adolescents who are accompanied by them.

• Smoking is prohibited in the castle and throughout the grounds.

• No food or drinks permitted in the exhibitions. 

• Visitors who behave inappropriately or violate staff instructions are encouraged to leave the castle and grounds.

FILM AND PHOTO SHOOTS, MOBILE PHONES AND AUDIO DEVICES

• Photography without flash and filming are only permitted for private purposes. 

• Taking wedding photos in the museum buildings is not permitted unless written permission is available.

• The use of light, tripods, selfie sticks and other superstructures is not permitted.

• The operation of audio devices for sound reproduction is prohibited. 

• In all other cases, a permit must be obtained beforehand. 

• Photos may be shared via social media and it is requested to use the hashtags #hallartfoundation and #schlossderneburg. 

• Telephoning in the exhibition rooms is prohibited.

• Please note that wedding photography is not permitted in the castle. Wedding photographs in the park are possible by prior arrangement. Please contact besucherservice@sdmuseum.de for further information.

GENERAL INFORMATION

• The exhibition rooms are video-monitored for security reasons.

• Stairs, passageways and escape routes must be kept clear for safety reasons.

• Animals are not allowed on the premises.

The use of drugs and other illegal activities are prohibited on the entire grounds of the museum.

• Outside the opening hours of the public, the museum is closed to the public. 

• In the event of a theft alarm on the museum grounds, the management is entitled to close all exits in order to have a person and bag check carried out.

• We accept no liability for the use of our parking spaces.

Please note that due to the COVID-19 pandemic, it may be necessary to cancel your tickets without notice. Should such a cancellation be required, the full entrance fee will be refunded. If you have any questions or if you need support, please contact besucherservice@sdmuseum.de. We thank you for your flexibility and understanding. Please support us in providing healthy and safe conditions for all our visitors and employees by adhering to the following rules:

We wish you a pleasant museum stay.